Refund policy

We do not accept returns for change of mind. We only offer returns for items that are faulty, damaged, or incorrect, as each item is made to order. Please submit photographs of the damaged, defective, or incorrect item when requesting a refund or replacement.

To start a return, you can contact us at murphy@murphyslawyer.nyc. If your return is eligible, we'll provide detailed return instructions, including the appropriate return shipping address if a return is required.

Please do not send items back without first contacting us, as unauthorized returns may not be accepted or processed.

If your return is approved, we'll provide instructions on how and where to send your package. You can always contact us with any questions at murphy@murphyslawyer.nyc.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
Because each item is made to order, we do not offer direct exchanges. If you receive a defective, damaged, or incorrect item, please contact us at murphy@murphyslawyer.nyc. with your order number and photographs of the issue. We'll work with our production partner to resolve the problem as quickly as possible.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at murphy@murphyslawyer.nyc.